The intent of our office is to provide you with quality dental care and to deliver it as thoroughly and efficiently as possible. We therefore wish to acquaint you with the customary sequence of procedures performed in caring for a patient. The initial appointment usually consists of a thorough examination, x-ray as indicated, and dental cleaning or prophylaxis. If your initial appointment is on an emergency basis, after your condition is stabilized, a thorough examination will be performed at a later visit. Subsequent to your examination, treatment options will be presented. If at any time you have questions regarding treatment, fees, or services, please discuss them promptly! We will make every effort to avoid a misunderstanding, rectify a situation and preserve a friendship. We spend time helping you understand the condition of your mouth, and the various options available so you can intelligently decide your best treatment.
Appointments
The office is open Tuesday through Friday. Mondays are booked on a case by case basis. We are open Tuesday and Wednesday 7:30 a.m. to 7:00 p.m., Thursday 7:30 a.m. to 6:00 p.m., and Fridays from 7:30 a.m. to 12:00 p.m. We pride ourselves in providing the highest quality dental care for you. Please be aware that much advanced planning goes into preparing for your visit with us, and your appointment time is reserved just for you. Therefore, when you cancel your appointment, the time we had set aside for you is unused. Failure to give our office 2 days notice to change or cancel an appointment will result in a broken appointment fee of $75. Thank you for understanding of this policy.
Financial Arrangements
At the time of visit, please be prepared to make a payment for services rendered, and/or for copayments and co-insurances. If you have dental insurance, we will send a claim to your insurance company for your visit. Please be sure to have your dental insurance card and information with you. If your insurance company does not provide you with a dental I.D. card, please be sure you have your dental group number and your subscriber I.D. number with you so we may process claims on your behalf.
Insurance
We accept most dental insurance plans. Since there is such a wide variety of insurances available and is employer specific, please be sure to discuss your insurance plan when you make an appointment. You will need to bring your insurance card with you on your first visit and when your insurance plan changes. Important information to provide is: name of insurer, subscriber name, subscriber identification number, group number, and effective date. If you are not the subscriber, please provide the name and date of birth of the policyholder,
Emergency Services
We are accessible via telephone for emergencies on 24-hour basis. Please contact the main telephone number, (781) 937-3050, and you will be prompted for the emergency telephone number. Or, call directly: (781) 572-7144.
X-Rays
Please have your most recent dental x-rays emailed to us from your previous dentist. Most often they are in digital form, and we prefer that they be emailed to us before your appointment. After you are “pre-registered” and an appointment is made, please have x-rays emailed to: info@advanceddentalassociates.net.